Precision in Every Test, Trust in Every Result
Precision in Every Test, Trust in Every Result
LABCORP DIAGNOSTICS PVT.LTD. pledges to provide accurate, reliable and timely medical laboratory services in the field of Biochemistry, Immunology, Hematology, Clinical Pathology, Microbiology, Serology & Molecular Biology to the clinicians and patients of the highest quality using state of art technology and well trained highly skilled committed staff.
We are committed to follow good professional practice and comply with the requirements of quality management systems (ISO 15189:2022 & NABL 112) guidelines. All staff to familiarize themselves with the quality documentation and implement the policies and procedure at all times.
Quality Objectives – The laboratory endeavors to provide services with following attributes :
1) Planning Establishing clear and measurable quality goals, such as improving test accuracy, reducing turnaround times, and achieving compliance with standards like ISO 15189 or CLIA.
2) Process control Process control in a medical laboratory refers to the systematic activities and measures implemented to ensure that laboratory processes operate within predefined parameters, producing reliable and accurate results. It encompasses all aspects of the analytical, pre-analytical, and post-analytical phases of laboratory testing.
Reliability : Ensuring consistent and reproducible test results over time.
Accuracy : Ensuring test results are correct and reflect the true condition of the patient.
Timeliness : Delivering results promptly to support clinical decision-making.
Regulatory Compliance : Meeting standards set by governing bodies like ISO 15189 or CLIA
Customer Satisfaction : Addressing the needs of patients and healthcare providers.
Internal Quality Control (IQC): Regularly assessing the performance of testing procedures using control materials to ensure reliability.
External Quality Assessment (EQA) or Proficiency Testing (PT): Comparing laboratory performance with other laboratories by participating in external programs to ensure accuracy.
Audits: Conducting regular internal and external audits to assess adherence to policies and procedures.
Root Cause Analysis (RCA): Investigating errors or non-conformances to identify causes and implement corrective actions.
Corrective and Preventive Actions (CAPA): Addressing identified problems to prevent recurrence and improve processes.
Documentation and Record Keeping: Maintaining detailed records of all QA activities, including IQC, EQA, audits, and incidents, to ensure traceability and compliance.
We enrolled in Biorad EQAS, Randox EQAS, AIIMS EQAS and CMC EQAS.
EQAS is a critical part of a medical laboratory's quality assurance program. It ensures the accuracy and reliability of test results by comparing the laboratory's performance against external benchmarks (compare the laboratory's performance with peers).
Assess Analytical Accuracy: Verify the reliability and precision of test results.
Benchmark Performance: Compare the laboratory's performance with peers.
Identify Errors: Detect systematic or random errors in testing processes.
Promote Continuous Improvement: Facilitate corrective actions and process optimization.
Gathering customer feedback and employee input.
Investigating issues, implementing corrective actions, and monitoring their effectiveness.
Conducting regular quality awareness and technical training programs.
Ensuring team members understand their roles in achieving quality objectives.
LDPL is at the centre of progress for patient care, providing laboratory testing and related services to pathological laboratories, clinics, hospitals, government healthcare institutes and more.
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