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Effective Date: January 16, 2025 | Last Updated: September 17, 2025

Introduction

Labcorp Diagnostics Pvt. Ltd. ("LDPL", "we", "us", or "our") operates the LDPL HRMS (Human Resource Management System) mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using our App, you consent to the data practices described in this Privacy Policy.

Location Data Disclosure (Required by Google Play)

Our LDPL HRMS mobile application collects and processes your precise location data using GPS coordinates to provide attendance verification, field tracking, journey monitoring, and distance calculation between work locations. The app requests location permissions as follows:

  • ACCESS_FINE_LOCATION: Used to obtain accurate GPS location data for attendance marking and tracking.
  • ACCESS_BACKGROUND_LOCATION: Used to continuously monitor your location during work hours, even when the app is running in the background.

The location data is collected only during work-related activities and is used solely for the following purposes:

  • Verifying your presence at designated work locations for attendance purposes.
  • Monitoring field work activities and ensuring compliance with company policies.
  • Tracking journeys between work locations for reporting and operational efficiency.
  • Calculating distances traveled to assist with performance and logistics monitoring.
  • Preventing attendance fraud by verifying that recorded attendance corresponds to actual work locations.

We store this information securely and retain it only for the duration necessary to meet legal, regulatory, and business requirements. You can control location permissions through your device settings at any time, and you have the right to request access, correction, or deletion of your location data as permitted by applicable laws.

By using our app, you consent to the collection and use of location data as described above.

Information We Collect

1. Personal Information

  • Employee Details: Name, employee ID, department, designation
  • Contact Information: Email addresses, phone numbers
  • Profile Pictures: Images you choose to upload or capture using your device camera
  • Authentication Data: Login credentials and session information

2. Location Information

  • Precise Location Data: GPS coordinates (latitude and longitude) for attendance verification
  • Work Location Tracking: Continuous location monitoring during work hours for field employees
  • Background Location: Location data collected when the app is running in the background
  • Journey Tracking: Start and end locations for field work tracking
  • Distance Calculation: Travel distance between work locations

3. Device Information

  • Device Permissions: Camera, photo gallery, location, and storage access permissions
  • Device Identifiers: Device model, operating system version
  • App Usage Data: Information about how you interact with the app features
  • Network Information: IP address and network connection details

4. Media and Storage Information

  • Camera Data: Photos captured using device camera for profile pictures and field documentation
  • Gallery Access: Images selected from device photo library
  • Storage Data: Files and documents uploaded through the app

5. Work-Related Data

  • Attendance Records: Clock-in/clock-out times and locations
  • Leave Applications: Leave requests and approval status
  • Daily Reports: Work activity reports and documentation
  • Field Visit Data: Location and time stamps for field work
  • Photo Documentation: Images captured during field visits

App Permissions and Data Collection

Android Permissions

Our app requests the following permissions on Android devices:

Network Permissions
  • INTERNET: Required for app functionality, API communication, and data synchronization
Camera and Media Permissions
  • CAMERA: Access device camera to capture profile pictures and field documentation photos
  • READ_EXTERNAL_STORAGE: Access photos from device gallery for profile picture selection (Android 12 and below)
  • WRITE_EXTERNAL_STORAGE: Save photos to device storage (Android 12 and below)
  • READ_MEDIA_IMAGES: Access images from device gallery for profile picture selection (Android 13+)
  • READ_MEDIA_VIDEO: Access videos from device gallery for future features (Android 13+)
Location Permissions
  • ACCESS_FINE_LOCATION: Obtain precise GPS coordinates for accurate attendance verification
  • ACCESS_COARSE_LOCATION: Get approximate location when precise location is not available
  • ACCESS_BACKGROUND_LOCATION: Track location continuously during work hours for field monitoring

iOS Permissions

Our app requests the following permissions on iOS devices:

Location Permissions
  • NSLocationWhenInUseUsageDescription: "This app needs location access to track field visits and attendance for HRMS functionality."
  • NSLocationAlwaysAndWhenInUseUsageDescription: "This app needs location access to track field visits and attendance for HRMS functionality."
Media Permissions
  • NSPhotoLibraryUsageDescription: "This app needs photo library access to upload images for reports and documentation."
  • NSPhotoLibraryAddUsageDescription: "This app needs permission to save photos to your photo library."
  • NSCameraUsageDescription: "This app needs camera access to take profile pictures and document field visits."

How We Use Your Information

Location Data Usage

  • Attendance Verification: Verify your physical presence at work locations
  • Field Tracking: Monitor field work activities and ensure compliance
  • Journey Monitoring: Track travel between work locations
  • Distance Calculation: Calculate travel distances for reporting purposes
  • Fraud Prevention: Prevent attendance fraud by verifying actual work locations

Camera and Media Data Usage

  • Profile Pictures: Capture and store employee profile photos for identification
  • Field Documentation: Take photos during field visits for work verification
  • Report Attachments: Upload images as supporting documentation for reports
  • Gallery Access: Select existing photos from device gallery for profile pictures
  • Photo Storage: Save photos locally and on secure servers for future reference

Profile Information Usage

  • Employee Identification: Display your profile in the HRMS system
  • Communication: Send work-related notifications and updates
  • System Functionality: Enable core HRMS features like leave management

Data Processing Purposes

  • HR Management: Employee record keeping and management
  • Attendance Tracking: Monitor work hours and location compliance
  • Performance Monitoring: Track field work productivity
  • Compliance: Meet legal and regulatory requirements
  • System Improvement: Enhance app functionality and user experience

Legal Basis for Processing

We process your personal information based on:

  • Employment Contract: Processing necessary for your employment relationship
  • Legitimate Interest: Business operations and HR management
  • Consent: Where required by law, we obtain your explicit consent
  • Legal Obligation: Compliance with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Internal Sharing

  • HR Department: Access to employee records and attendance data
  • Management: Access to work performance and location data
  • IT Department: Technical support and system maintenance

Third-Party Service Providers

  • Cloud Storage Providers: Secure data storage and backup
  • Location Services: GPS and mapping services for location tracking
  • Analytics Providers: App usage analytics and performance monitoring
  • Communication Services: Email and notification delivery

Legal Requirements

  • Legal Compliance: When required by law or legal process
  • Safety and Security: To protect our rights, property, or safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards

  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Role-based access to personal information
  • Secure Servers: Data stored on secure, monitored servers
  • Regular Updates: Security patches and system updates

Organizational Safeguards

  • Employee Training: Staff trained on data protection practices
  • Access Logging: Monitoring of data access and usage
  • Incident Response: Procedures for handling data breaches
  • Regular Audits: Periodic security assessments

Data Retention

We retain your personal information for the following periods:

Data Type Retention Period
Profile Information Duration of employment plus 7 years
Profile Pictures Duration of employment plus 2 years
Location Data 2 years for attendance and compliance purposes
Camera/Media Data 3 years for work verification and documentation
Attendance Records 7 years as required by labor laws
Field Visit Photos 3 years for work verification purposes
Network/Usage Data 1 year for security and troubleshooting
System Logs 1 year for security and troubleshooting

Your Rights and Choices

Access and Control

  • Data Access: Request access to your personal information
  • Data Correction: Request correction of inaccurate information
  • Data Portability: Request a copy of your data in a portable format
  • Data Deletion: Request deletion of your personal information (subject to legal requirements)

Location Tracking Controls

  • Permission Management: Control location permissions through device settings
  • Tracking Disable: Disable location tracking (may affect attendance functionality)
  • Location History: Request access to your location history
  • Opt-out Options: Choose not to participate in certain tracking features

Camera and Media Controls

  • Camera Access: Grant or deny camera permission through device settings
  • Gallery Access: Control photo library access through device settings
  • Profile Pictures: Choose whether to upload a profile picture
  • Image Selection: Choose between camera capture or gallery selection
  • Update/Delete: Change or delete your profile picture at any time
  • Photo Storage: Control how photos are stored and accessed

Network and Storage Controls

  • Internet Access: Required for app functionality (cannot be disabled)
  • Storage Access: Control file storage permissions through device settings
  • Data Sync: Control when data is synchronized with servers

Children's Privacy

This App is intended for employees and is not designed for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • App Notification: In-app notification about policy updates
  • Email Notification: Email notification to your registered email address
  • Website Update: Posting the updated policy on our website
  • Version Number: Updating the "Last Updated" date

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Labcorp Diagnostics Pvt. Ltd.
Address: B/101, Pushpanjli Enclave, Outer Ring Road, Opposite Piller No/39, Pitampura, New Delhi, India
Phone: +91-9899090037
Email: info@ldpldiagnostics.com
Privacy Officer: privacy@ldpldiagnostics.com

Compliance

This Privacy Policy complies with:

  • Indian Data Protection Laws: Including the Digital Personal Data Protection Act, 2023
  • Google Play Store Requirements: Location data disclosure and privacy policy requirements
  • Industry Standards: Best practices for mobile app privacy protection

Consent

By using the LDPL HRMS mobile application, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

THE NEXT LEVEL PERSONALISED CARE

LDPL is at the centre of progress for patient care, providing laboratory testing and related services to pathological laboratories, clinics, hospitals, government healthcare institutes and more.

Banking Details

Bank Name: HDFC BANK LTD.

Account Name: Labcorp Diagnostics Pvt. Ltd.

Account No: 50200074913227

IFSC Code: HDFC0000711

Branch: Saraswati Vihar, A-25,
Pushpanjali Enclave, Pitampura,
Delhi -110034

ⓒCopyright 2025 LDPL Diagnostics. All rights reserved